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Model Reliability, Widget Customisation and new guides

Enhanced widget customization, loop limit doubled to 20, fallback model auto-switching added, and API now includes model status for better visibility during model failovers.

AuthorAuthor

Aman Sharma & Vrijraj Singh
May 12, 2025

Fallback Model Handling

We've improved reliability by introducing Fallback Model Handing. In cases where a selected model (e.g., OpenAI, Gemini) becomes temporarily unavailable, your requests will now be automatically routed to the closest available alternative. This ensures minimal disruption and a smooth, uninterrupted experience—no more manual model switching!

Key Improvements:

  • Automatic model switching during provider outages

  • No manual intervention required

  • Consistent and uninterrupted user experience

  • Reduced errors due to model unavailability

Enjoy a smoother, more resilient AI experience—now live!

Chat Widget Customization

We’ve rolled out a powerful Widget Settings Config Setting that lets you fully customize your chatbot’s appearance, identity, and messaging—no code needed!

  • Set bot name, position, and avatar

  • Add your privacy policy link

  • Show/hide "Powered by Lamatic"

  • Customize colors for header, messages, and suggestions

  • Set greeting, error messages, and quick-start suggestions

Click “Configure” in the widget panel to get started!

Chat Widget - Lamatic.ai Docs

Integrate our powerful chat widget into your website using the chat nodes. This widget leverages AI-driven conversation technology to provide interactive and context-aware responses to user queries.

lamatic.ai/docs/interface/widgets/chat

Custom Media Chatbot - Lamatic.ai Docs

Learn how to integrate a chatbot that answers user questions based on provided documents.

lamatic.ai/guides/tutorials/custom-media-chatbot

Search Widget Customization

The Search Widget now supports improved Customisation options as well.

  • Set search placeholder text

  • Control search debounce timing (e.g., 200ms)

  • Choose link behavior: open in same or new tab

  • Toggle visibility for helper texts and Lamatic branding

Update your widget settings to personalize the experience!

Search Widget - Lamatic.ai Docs

Integrate our powerful search widget into your website using the search nodes. This widget leverages AI driven search technology to provide more accurate and relevant search results

lamatic.ai/docs/interface/widgets/search

Getting Started with the Search Widget - Lamatic.ai Docs

The Search Widget leverages AI-driven search technology to deliver more accurate and relevant results by understanding query context & meaning rather than just matching keywords.

lamatic.ai/guides/tutorials/getting-started-with-search-widget

Additional Enhancements

  1. Expanded Loop Capacity
    We've doubled the loop node limit—from 10 to 20—empowering you to build more advanced and dynamic workflows without hitting structural constraints.

  2. New Customization Guides
    Explore our latest step-by-step documentation to help you tailor Agent behavior and Chat Widget appearance with ease.

Custom Media Chatbot

Learn how to integrate a chatbot that answers user questions based on provided documents. The chatbot extracts text from files and generates AI-powered responses.

lamatic.ai/guides/tutorials/custom-media-chatbot

Hiring Automation Agent

Learn how to build an intelligent hiring automation system that evaluates candidates by analyzing resumes and GitHub projects, providing objective scoring for technical roles.

lamatic.ai/guides/tutorials/hiring-automation

 

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